Skip to content

On community, facilitating, moderating and teaching

I will try to bundle two weeks of questions, readings and reflections on what I have observed until now.

What is an online community?

This is the first question in the FOC08 course and Leigh introduces the topic with a warning and some advice.

Most people use the phrase “online community” very loosely …and it is important that we try and develop an understanding of what exactly we are looking for, and techniques for looking.

According to Wikipedia, in biological terms, a community is a group of interacting organisms sharing an environment. From this perspective, an online community at its very basic would be people who share and interact in an online environment.

However, there is much more to it than meets the eye and it is important to question concepts and definitions we have grown used to and long taken for granted in our particular contexts.  In a period of change, when navigating uncharted territories and meeting new cultures, such general concepts must be questioned.

History changes, but so does the meaning of words. Depending on the situation, words like freedom and tyranny and faith have different applications and consequences. When does faith constrict freedom? When does freedom become a cover-up for tyranny? Most important, who has the power to define these words? (Source: NY TIMES  CRITIC’S NOTEBOOK : FREEDOM TWISTED BY CORRUPT REGIMES by Margo Jefferson January 13, 2004)

In the same way, the word “online community” has been used in so many situations by different people that the word does not stick to what it stands for. It is a loaded word, which may be used to manipulate people’s emotional needs for different purposes.

So again just observing and noting down the different layers of meaning I have noticed.

Differently from a traditional course during which the teacher and/or prescribed readings are the source of knowledge and impart it to others at a certain time and place, the starting point here are the participants themselves at their own places. They voice their points of view and perspectives arising from their own experience and check their assumptions against the readings suggested and what others have written.

Even though the initial required reading list and course framework/progression were not decided upon by the participants themselves and the interaction seems to be limited to the particular context of the course and the people who have enrolled, the platform used is a wiki, an open collaboration tool which allows others to add to it. It is a flexible structure which could be eventually modified. Participants are encouraged to post their own reflections on their own blogs and link to others not only through their blogroll but also when referring or quoting others. As posts are online and open, they may be “eventually”  commented upon and challenged by others who are not part of this specific context (provided their comment area is open and allows for this kind of interaction).

By posing the question “what is an online community?”, offering a number of articles from different professional fields (knowledge management, technology business, philosophy, sociology, education, research, politics) and by letting people show what they know, i.e., illustrate perceptions of community from their own context,  Leigh facilitates the explicit expression of knowledge.  By trying to define “an online community”,  the different individual answers reveal to others in turn what the initial common ground may be, where the intersections appear and where the differences (opinion, language, skills, netiquette or plain stubborness) may obstruct/impede communication and  make people remain silent, over-react, enter disputes, take diverging roads or quit.

The moderator´s role would be to perceive these moments, calm or encourage such behaviours so as to maintain the community´s harmony.

Therefore, the starting point is what each one of us already knows, how we represent it for ourselves and others, how this concept is used /understood and expressed by the different personae in their different fields of practice and interest.  

A second step, an observation of language, an awareness of worlds/behaviours different from our own (not only geographical but social, cultural, linguistic) are  paramount to examine recurring patterns, how these are transposed in different situations - which community avoids them,  which reinforces them and why.

“Eurocentrism, like Renaissance perspectives in painting, envisions the world from a single privileged point. . . . Eurocentrism bifurcates the world into the “West and the Rest” and organizes everyday language into binaristic hiearchies implicitly flattering to Europe: our ‘nations,’ their ‘tribes’; our ‘religions,’ their ’superstitions’; our ‘culture,’ their ‘folklore’; our ‘art,’ their ‘artifacts’; our ‘demonstrations,’ their ‘riots’; our ‘defense,’ their ‘terrorism.’ ” Shohat, Ella and Robert Stam. Unthinking Eurocentrism. Routledge. London and New York, 1994. p.2 “

Individuals, communities, groups, networks…language and critical literacy are paramount.

Tagged , , ,

Here comes everybody

The Power of Organizing without Organizations

I have just posted my introduction to the Moodle Connectivism and Connective Knowledge Course which is about to start. The course, which has already been nicknamed MOOC (Massively Open Online Course) because of the number of participants - about 1600), will be co-facilitated by Georges Siemens and Stephen Downes

Although open courses of this kind are not new and nor are the tools used (message boards, Moodle, blog, wiki , microblogging, syndication, social networking platforms, Second Life),  the innovation comes from the sheer number of participants involved from different parts of the world.


View Larger Map

What is fascinating, as Clay Shirky mentions in the book I have taken the title of this post from, is how the different people are meeting, moving and gathering online to make things happen, taking them from the global context to discuss them in their own communities. Although the course is in English, translations to Portuguese, Spanish, Chinese, Italian have been taken up by volunteers and are linked from the course wiki.  Special interest groups are being created in different languages, physical and online locations.

As Shirky mentions, the tools for sharing and co-operating on a global scale have been placed in the hands of individual citizens and in the same way the printing press has amplified the individual mind and the telephone amplified two-way communication, all these tools amplify group communication.

The big challenge, in the next 12 weeks, will be to both read, reflect and post, converge and diverge, breathe in and breathe out, listen to the global and think local. An ambitious experiment in intercultural perspectives, scalability and how to evaluate the outcomes of such project. Looking forward to learning a lot from it.

Tagged , , , , ,

Observing and noting down

When observing and reacting, I relate first and foremost to human beings. I do not believe this springs from my need of belonging, building a role or forming a community. What I have observed:

Some people trying to understand how all this happens but do not manage to follow as they expect,  feel they are not included.

Lynne’s “breathing-in-and-breathing-out-in-foc” title for this post is a metaphor for calming down when  in distress and also describes what you do at childbirth to alleviate the pain. She is overwhelmed by the experience, feeling out of breath and at loss by not being able to follow. “I am getting that left out feeling that I recall so well from grade school when being the last one picked to play on the soft ball team… But Debs’ comment on being overwhelmed too and Illya encouragement gave me my feet back and reminded me to breathe.”  Like in support groups, finding out and meeting other people who struggle or have faced the same problem, sharing and lending a hand helps those involved to overcome or move “beyond” their condition/experience.

Sarah muses over and reflects on the process and architecture of a blog workshop she gave and what she imagines the best sequence might be: “The week before, we talked a lot more about concepts and I don’t know if that was quite as interesting for participants - they were still focusing on the blog technology. I am wondering now if we would have been better off concentrating on setting up the blogs in the first two weeks, and then in the third week looking at commenting and following blogs in a reader.”

People learn differently through different means and feel stimulated through different environments.

Nellie, for instance, is more attuned to the synchronous moment and is very active urging people to experiment and attend the conferences she organizes on different platforms.

Others, like Dolores in this post, may prefer to ground their experience in theory.

Illya may express some of her concepts through pictures or finding points she connects to in other posts, Greg has been actively representing his thoughts through graphics, while Andrew has started a concept map “to make better sense of the learnscape”.

Some, when taken out of their comfort zone, question the validity of the whole concept.

Trish “what is this for…? I am just contributing to millions of other egos that bumble spewed thought into an endless virtual world? Does publishing this ‘out there’ define me, leave my mark?”

I’d say it does…I see it as the beginning of our social and cognitive presence online, a way we can relate to what and who surround us in this new environment.

Russ wonders how this diffuse, fuzzy learning can occur. “What is learning anyway? Is it that I learned a certain amount of content or is it that I grew in my understanding, knowledge and social skills related to a field of knowledge that actually networks with people’s attitudes, knowledge and actions?”

Kay looks back, incorporates the Zen spirit and let’s it flow. She starts understanding that learning should not be a battle to control time, processes, content or people or respond to assumptions or fit roles. “I am no longer worrying about currently being a lurker … postings are being read and considered. I am reflecting and trying to let go of starting with the end in mind, realizing that it’s OK to not know where my learning will lead, relax and enjoy the journey.”

So I ask - have we ever listened to or read about our own learners’ experience about learning? Do we manage to read behind the lines, check the stories and metaphors used? Have we been able to visualize and map how they are going about their learning so as to help them get better in the process?  Can we relate and feel their angst when they understand what to do but can’t figure out how to do it best? Do we let them be and become or do we impose our ways and views of learning?

Tagged , , ,

Decision to participate

Fortunately, I do have some of the technical skills the course requires and know how to find my way in a distributed environment. However, as I mentioned before, I was consuming, commenting and contributing to f2f  encounters and trying to digest them in the blog as well so I did not post anything FOC08 on my blog until yesterday.  Although there is no control or pressure whatsoever (I am a dilettante and am not doing it because of a certificate), the fact that I have decided to become part of the process, somehow requires some sort of responsibility. And this has nothing to do with community or clubs - but will post on this later.

I started posting first in the email forum, which is easier and a more immediate way of establishing contact than a blog. The curious being in me lurked for some time, trying to get the gist of the flow, observe people’s moves and interventions:  some making contributions, others asking for help and some directing the conversation. I read the reactions/approaches and , malgré moi (something I still need to control), flamed (reacted to some too strongly). I have finally started posting and will try, from now onwards to link, thread, weave in and discuss the various posts or comment on the blogs.

Note on the side: for the coders out there, it would be wonderful if someone would come up with a widget or plugin which would automatically send all the posts we make in other forums to our blogs (like twitter does). This would bring together all the data we have dispersed around the web into our own portfolio.

I also went over some material I had stored and contributed to the course wiki in the extra readings area. This recording of a presentation made by James Farmer to the 2005 EVO Session on weblogging took me some time to convert into an ogg file but is worth listening to. I hope I can recover the slides - I must have them in some back-up file in my old computer. Anyway, James talks about facilitating a community of inquiry using blogs and message boards, the topic of this week - I am a bit behind in some areas and advanced in others :-)  If you are more visual that aural and have some time for reading, then you can also have a go at in more detail in his paper.

Tagged , , ,

First steps

Socializing and Connecting

As I joined late, I had a certain difficulty in finding who the other people from the course were for there was  little interaction with them in the first phase. There is an introduction thread in the discussion area of the wiki but this, from what I gather,  served mostly for people to connect to Leigh (cannot access it from outside) so he could add participants to the Google group list. Although I could catch up with what was going on through posts to the google groups and read blogs that quickly summed up events and synthetized reactions (threading conversations and summing up what is happening in a distributed and horizontal environment helps a lot)

I missed the interaction or socialization phase (phatic talk) before people starting posting on the message boards and their own blogs.

Last year when moderating Social Media in ELT,  we invited Charles Cameron to animate the opening and ending of the session with games. It’s a fun ice-breaker and forces people in a certain way to find out about new participants in other ways than just the common interest of the course.  Self-disclosure and conversations, like Jeffrey Keefer experienced (even though it was a one to one Skype conversation),   remove the distance, build more trust, develop trust and establish an online identity and help us remember each other in a different way.  It also avoids the flood of standard introduction type emails or grouping ( chums only) in separate forums that characterize this phase. It is a difficult task to meet, place the name and connect to new people.  This is why I also enjoy other visual clues, like a photograph or avatar I can relate to and tend to be suspicious of people who do not provide details about their context or whereabouts. I feel it is important to establish not only a cognitive presence but also a social one.

I have now aggregated most blogs (please check if I have missed yours) in Gregarius but again find it difficult to follow who is posting what. First, because many people have used the same title for their blogs so it is difficult to distinguish one from the other and second,  because the person’s name does not appear together with the posts. (still playing with tool so there may be a plugin or something which can help me do that) . Another way of remembering people’s names would be for them to add to their signatures their blog address in the Google Groups - this would make it easier to relate name to blog and facilitate connections.

Next post probably end of the afternoon - rushing to the dentist.

Tagged , , ,

Facilitating Online Communities - motivation

I had seen the FOC08 course on Wikieducator but did not realize it was happeningt until Alex nudged me. The opportunity for conversation that drew me in -  educators I know f2f , others with whom I have collaborated online, names I have seen in other spaces and places and finally the possibility of meeting people with fresh perspectives.

As I had not first planned to participate and joined late, the beginning was chaotic. Fortunately the course allows for plenty of time for people to digest the concepts and react .  I was enjoying the freedom of my sabbatical year to go to conferences, museums, exhibitions and get together with people from different walks of life and professional areas. More and more, I have been trying to engage with non-homogeneous groups of people. After having spent 35 years enclosed inside a classroom, interacting with the same crowd and doing the same things, I have an imperious urge to know what is happening out there and learning from the world around me.

Acknowledging and interacting with this diversity of cultural, linguistic and professional personal backgrounds, assumptions and motivations is IMHO a key competency not only f2f  but even more so when one is online, where physical cues are almost nonexistent.

Leigh says:

facilitation is a rare and valuable skill to have. It is a service that is often used in conferences, debates, panels and tutorials, or simply where groups of people are meeting and need someone to help negotiate meaning and understanding, and to keep everyone engaged and on task.

* Good facilitation depends on good communication skills.
* Good online facilitation depends on good online communication skills.
* Facilitating online communities… what does that involve?

Courses like this one, however, rely mostly on written text, so the language used / the educational perspective and jargon may be an important barrier for expression of those from a non-Anglo-Saxon culture, non- academic background or different literacy practices.

Non-native speakers have the double trouble of negotiating meaning  and weaving their tacit knowledge of another background with the explicit learning of the technical knowledge and skills about the nature and practice of the particular skill or competency being acquired in a language different from their own - English (Beyond Communities of Practice - Language, Power and Social Context”, Cambridge University Press, 2005, page 151).

I am in ELT (secondary school) but, in spite of all my practice and exposure on the web, I am finding increasing difficulty in communicating my thoughts in different contexts where a particular language/jargon is used (same for the other languages I speak - French , Polish and Portuguese) if I am not constantly exposed to them and do not practice it. I am permanently chasing for the different meanings of words and collocations so as to negotiate their impact and try not sound inarticulate or inappropriate. Also, are the online facilitation skills that come from an Anglo-Saxon culture the same for the French, Brazilian, Polish, Spanish cultures or do we accept them as being so because they have not been developed in our online contexts?

I am a self-directed learner -most of what I know comes from observing, experiencing and putting myself in situations where the skills I wish to acquire are required. I also test my possibilities, watch for reactions and try to learn from my mistakes. So although I have already facilitated/moderated/taught online courses and belong to different online communities this time, I decided I would record the process from an intercultural angle.

Next topic: First Steps

Tagged , , , ,

The influent blogueuse

Vile gueuse! Des biens étranges affaires… From Loic Le Meur’s blog, a hilarious parody (in French) on navel gazing blogging. Delicious. À croquer.  Just one of the many different communities and ways of seeing the world on the web. Food for thought coming from the many conversations overheard on the “miss-influences” and behaviour of the local blogosphere at the blogcamp this past weekend.


Annabelle, 26 ans, blogueuse influente from Bobby Freckles on Vimeo.

Tagged , ,

Blogcamp SP

Off to the second day of Blogcamp SP, an informal gathering of bloggers, journalists, midia crowd and social activists which is happening again at Espaço Gafanhoto. This year, besides the usual list of suggestions posted at the entrance, networking and conversations,  a number of workshops will be offered for those willing to learn more about Creative Commons, photography, php&html, webcomics and cartoons, corporate blogs, entrepreneurship. Also 4 Talks about bloggers mission - how the web can be used in public governance, attract and mobilize more people to participate in electoral process.

Yesterday afternoon, I gave a short introduction on Connectivism and showed the open models for learning happening at the Facilitating Online Communities course on Wikieducator and the MOOC (Massive Open Online Course) about to start.

Juliano Spyer introduced me to Walter Fontoura and Helton Kuhnen from Coworkers, Manoel Fernandes from Bites.  I had also the pleasure of a long talk with Paula Signorini,  her husband Carlos Hotta and their partner Atila Iamarino,  biologists who have just started up Lablogatorios, a portal dedicated to Sciences and Environment.

Update: Today there were fewer people than yesterday, which allowed us to form several small discussion circles instead of the big presentation type full room. At lunch time I talked to Marcelo and Lyanne Maestrelli, a couple from Florianópolis, who already own BlaBlablogs, a collective blog opened for those who have something to say but not often enough to maintain their own blog. The couple have Vida de Viajante, a traveler’s blog which reflects their lifestyle. They chart itineraries, raise awareness to sustainable tourism, interview people they met during their trips, review places to stay and give suggestions on what to see and visit. Marcelo also has a YouTube channel through which he shows his work. An interesting and pleasant business model.

Tagged

A hectic haptic heretic week

The immersion process started this week at Fapcom with the 3rd Communication Symposium.  I had never heard of the place before this - a recently built Catholic college offering new media studies. They have recently partnered with PUC Collective Intelligence Lab, led by Professor Rogério da Costa.

I was pleasantly surprised by the modern, very organized and well-equipped premises, the number of young people attending (full auditorium) and what is more, helping out at the conference, the informal yet serious/respectful atmosphere and the constant presence of the deans and professors. It was refreshing to move away from my habitual Anglo-Saxon edtech oriented world/connections behind the computer screen to a f2f multicultural and transdisciplinary dip into the same new media themes with a different twist and a somewhat Italian flavour.

From Massimo di Felice I heard that in order to describe our relationship with the new territory (cyberspace) mediated by digital constructs , we need a new anthropology and a new ecology. While we explore new ways of inhabiting this world we feel again the tension of the apparent paradox between being and becoming, order and chaos, static and dynamic, staying and going, Hestia & Hermes.

According to Derrick de Kerchove from the Toronto School of Communication, media structure our minds, culture and the way we communicate with the others. In the Western world, the printing press promoted a culture of literacy, whose effect on our logic and reason resulted in a “visual-linear-specialist” way of perceiving what surrounds it. By exploring and reacting to this “outer space” mediated through the digital interface (which acts as our our skin), we simultaneously explore our inner space (our heart and assumptions).  Digital technology opens up new possibilities, as we internalize “outer space” into “inner constructs” and vice-versa.  (note:  Michael Wesch’s Anthropological Introduction to YouTube illustrates the phenomenon).

For the Eastern world (Taoism, Buddhism) and many oral cultures, for instance, phenomena are not perceived in a static or fragmented way, as they are in typographic culture.  Rather, they contain several possibilities as to meaning and form and the cosmological model of change relies on the how all phenomena inter-relate and inter-depend. For the highly mobile Australian Aboriginal populations, for instance, the land and nature sit at the core of traditional culture and spiritual life - Indigenous Aborigines had an intimate knowledge of the land, its creatures and plants an understood and cared for their different environments and adapted to them. Their song stories show the memory does not reside in their heads but is taken directly from signs on the territory. The Inca rulers controlled a vast network of roads and communicated through the Quipu, which recorded their knowledge.

Messages today are no longer tied to time and place and people do not necessarily share the same contexts or are in direct interaction. The challenge today is how institutions and citizens will communicate in the near future, how and if you can contextualize knowledge and how mobility and connectivity will redefine user experience.

Rejane Cantoni presentation of the work she does together with Leonardo Crescenti took me to the FILE ( Electronic Language International Festival) exhibition and revealed the combination of different technologies and techniques being used to try to capture/reproduce the senses and interact with human beings. I was particularly attracted to the web work of the late Austrian artist Zelko Wiener in partnership with Ursula Hentschlager: Panorama, Phantasma. The binary art site is fantastic.

Finally, Marcelo Godoy and Federico Casalegno showed us examples of the relationship between information, the environment and society and how pluridisciplinary and multicultural approaches are being used to design connections using mobile technologies : eLense (Catalunya), Ride Link, Living with NFC (Italy), Bus Stop and Pitti.Mobi

And now…off to the Blogcamp…which should have started by now :-)

Tagged , , , ,

From Meaningful Learning to a World Collaborative Net of Knowledge Builders

Last Wednesday, Dr Alberto Cañas’ presented on Cmap Tools at PUCSP (Pontifícia Universidade Católica) The event was sponsored by Microsoft, which has recently partnered with the university to develop a collaborative portal (Potencial Ilimitado) for students to develop knowledge using the Cmap Tools. Teachers will act as catalysers while Microsoft will intervene as technology experts.

Dr Canas gave a quick background on the Institute of Human Cognition and explained its purpose: devise how to adapt technology to human interactions and needs. According to him it becomes easier to chart and understand how brains react to the different stimuli by capturing sensations and how these are transmitted and interpreted by the brain.

Through a series of examples (Feathers and Beaks/Moral Obstacles to Artificial Flight) , Dr Canas highlighted the importance of not being lured by the senses or lenses through which we understand the world but always have the theoretical framework in which such events happen so as not replicate
systems that are not effective (like for instance, use the web in a linear way as a book instead of taking advantage of its connected net structure). If fundamentals are understood, then technology can be adapted. Theory shows that conceptual maps facilitate the explicit expression of knowledge and help people to manage it - put in practice what they know.

According to David Ausubel and Joseph Novak, knowledge is organized in concepts (regularities/perceptions/patterns in objects and events) and each concept opens a number of other concepts that are related forming a collection of propositions - unities of meaning and statements (the boat is blue). These statements are not necessarily true or false as they are based on what I see/believe in/was exposed to. Each person builds their own concepts according to their exposure and experience of the world. Meaningful learning involves starting with key ideas which show what the learner already knows - by determining this one can move forward and teach what is missing.

Conceptual Maps make it easier to capture expert knowledge, track the relationship among different concepts and thus understand/represent more explicitly what people know. They are organized around concepts and statements which are more of a network than a hierarchy (keywords linked by connective words + verbs) As they are not linear, knowledge can be accessed at any point. Maps are also a way of better organizing the text/curriculum concept as they help teachers to see that it is not the fragmented topics from a curriculum that are important but facilitating and making learners find what they lack and what they know and how to bridge this gap.

According to Canas, maps should reflect the learning process and not abandoned once they have been used to illustrate a concept. Students should add to them whenever they learn something new or complementary so as to chart how their knowledge on the subject is built. The maps should reflect the continuous updates (like blogs) of learning process.

These maps can be uploaded to the institute’s server and are then converted into a web page, to which one can connect other data and information (photos, other maps). Knowledge should be co-constructed and not consumed only.

Professor José Armando Valente brought up the point that technology has individualized knowledge representation by allowing learners to represent it in their own way as opposed to the traditional linear representation. He questioned whether Cmaps would reduce the other possibilities of expression by imposing a new way of thinking. He also wondered whether such maps would force the “crepe generation” (multi-taskers with extensive but thin knowledge) to focus on concepts in more depth.

Although I like the web of connections and relationships we can see on the maps, I was somehow worried about the effect of representing the world around us through knowledge bricks (nouns that describe a static concept). I may be wrong, but Cmaps does not seem to focus on the verbs and the dynamics of social interaction. My fear, like Valente’s, is that because the university is being sponsored by such powerful firm and the bandwagon effect, most experiments turn this way. IMHO, one cannot resume learners’ experience to describing and classifying. Like Sasha Barab, I believe that a variety of tools should be used to analyze, make a synthesis and interpret the world from a variety of perspectives.

One should not forget that the map is not the territory.

“Maps are never value-free images; except in the narrowest Euclidean sense they are not in themselves either true or false. Both in the selectivity of their content and in their signs and styles of representation, maps are a way of conceiving, articulating and structuring the human world which is biased towards, promoted by, and exerts influence upon sets of social relations. By accepting such premises it becomes easier to see how appropriate they are to manipulation by the powerful in society.” Harley. J. B. “Maps, Knowledge, and Power,” The Iconography of Landscape, ed. Denis Cosgrove and Stephen Daniels. Cambridge University Press, Cambridge, 1994.

Tagged ,
| Technorati Profile